Life at OBP: Where Work Feels Like Home

Great jobs aren't just about what you do—they're about who you do it with. The best workplaces are where strangers become friends—cheering you to win, helping you through the tough days, and are always ready with support, encouragement, or even just a smile from the desk next to yours. In the fast-paced BPO world, these friendships can turn work into something exciting, energizing, and genuinely worth looking forward to each day.



In 2025, many companies in the Philippines are still struggling to retain their top talent. Last year, voluntary attrition hit 15.9%—meaning many employees chose to leave for better pay, career growth, or a workplace that truly values them, according to a study¹ from a risk and employment consultancy company. For businesses, that means more hiring, higher costs, and the loss of valuable skills and experience. Even in the BPO sector, which is slowly recovering, attrition remains between 12.5% and 9.2%²—a clear sign that retaining top talent is still one of the biggest challenges in the industry.

These numbers show that keeping employees isn't just about salaries and promotions. Often, it comes down to how people feel when they're at work. A strong workplace culture—one where employees feel valued, supported, and connected—can be the difference between someone handing in their resignation and someone choosing to grow with the company. It's built in the small, everyday moments: a quick check-in from a teammate, a laugh shared in between tasks, or the sense of belonging that makes a workplace feel like home.

At OBP, these connections form naturally—through shared desks, working on the same account, swapping memes, grabbing snacks together, or going on spontaneous hangouts. Whether it's backing each other up during busy days, offering words of encouragement, or helping someone believe in themselves again, the support is constant. Some friendships started with a shared laugh, others with a helping hand, but all prove one thing—it's this kind of friendship that makes work better.



For Shie, it's the unplanned eat-outs that end in unstoppable laughter. Gerald treasures the seatmate banters and inside jokes that only make sense to their group. Sean finds joy in badminton games, trying new activities, and discovering coffee shops and restaurants with friends. Karla Bun loves how her team clicks despite having different personalities, always keeping the mood light and positive. For Sheila, the quick laughs, snack breaks, and random catch-ups in the middle of the day make even the most hectic days feel lighter.





When people feel connected, supported, and appreciated, they're not just employees, they're part of something bigger—at the core of their friendship is OBP's work-life balance culture. As Shie, Ge, Sean, Karla Bun, and Sheila show, friendship at work isn't measured by how long you've known each other, but by the trust, laughter, and everyday moments that make even the busiest days worth showing up for.

In the end, what makes OBP culture unique isn't just the work—it's the people you get to share it with—challenges feel lighter, wins feel bigger, and each day holds something to look forward to. When that happens, coming to work feels less like a job and more like coming home.