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Account Manager (BPO)
50,000.00 - 65,000.00
Do you have a BPO/B2B client relationship management experience and looking for a healthy workplace? OBP is looking for you too! Hit the APPLY button now!
Job Summary
HMO on Day 1
Receive promising perks and rewards
Experience travel opportunities
Get recognized for what you do
Achieve work-life balance
Improve exponentially with enhanced learning
Responsibilities
Understanding the client’s future direction and plans and championing this direction within the organization
Delivering a positive customer service experience by listening to each client's needs, setting their expectations, and presenting solutions to address issues/challenges
Looking after the clients during their company visit in Manila (ie: picking up clients from the airport even on weekends/holidays, taking clients to dinner, etc.)
Enhancing the revenue from existing clients and their affiliates
Preparing presentations, value propositions & developing analytical reports
The successful candidate will work closely with operations related to client satisfaction and identify additional requirements for existing clients.
Lead generation and prospecting (i.e., cold calling, social media, networking, events, etc.)
Existing sales pipeline management
Submit daily, weekly, and monthly reports to the Senior Account Manager and the Executive Team
Undertaking any other tasks or responsibilities assigned by the Senior Account Manager and the Executive Team
Requirements
Between 2-5 years of sales experience in a BPO/B2B campaign
Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree, any field
Excellent verbal and written communication skills
Experience with Salesforce an advantage
Ability to establish and nurture C-level relationships
Positive attitude, passionate and self-motivated
Outstanding communication, presentation, and interpersonal skills
Target driven and must have an excellent negotiating skill
Willing and able to work on extended hours and holidays
Proficient in a Microsoft Office Environment, specifically Word, PowerPoint and Excel
