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Business Systems Analyst

25,000.00 - 38,500.00

A qualified applicant must/at least oversee the analysis and development of our company's business operations. Do you have what it takes to be part of OBP? APPLY now!

Job Summary

  • HMO on Day 1
  • Receive promising perks and rewards
  • Experience travel opportunities
  • Get recognized for what you do
  • Achieve work-life balance
  • Improve exponentially with enhanced learning


  • Work with the process owners and / or clients to accurately capture all requests and translate them into system specifications which typically include functional, non-functional, user interface, reports and external interface specifications.
  • Work with software engineers and programmers to ensure that the engineering realization and system efficiency are in accordance with the business specification.
  • Explore and evaluate possibilities of deploying report automation to enhance business & system productivity.
  • Manage reporting needs and expectation of the clients and senior officers.
  • Gather user requirements through analyzing data, current systems and business practice.
  • Provides support to stakeholders/clients on devising effective and efficient approaches to achieve project and program objectives.
  • Analyzes, maps and communicates current state and future state systems processes.
  • Maintains a working knowledge of new technology and business analysis standards.
  • Collaborates with process team to define and develop documentation, business analysis, artifact standards, guidelines, processes, and templates.
  • Work collaboratively with both internal and external clients for the development and completion of projects
  • Provides training, coaching and feedback when necessary
  • Ensures effective control of projects: address conflicting priorities, issues, risks and change
  • Adheres to task assigned by the Director of Business Operations
  • Configure Salesforce platform to support critical business functions and meet project objectives, internal stakeholder requirements and company goals.
  • Manage user creation and administration including access management, permission sets, role assignments, and data uploads
  • Implement and maintain custom fields and objects, layouts, workflows, process builder and validation rules
  • Work on tickets related to basic Salesforce administration work (including users management, permissions, field, picklist, and page layouts)
  • Write test use cases; perform testing and validation on Salesforce changes build by developers.  Assist with testing enhancements/changes in production and sandboxes.


  • Candidate must possess at least a Bachelors/College Degree, Engineering (others) or equivalent
  • At least 2 years of work experience as a Supervisor, Product Specifications Trainer or QA is required for this position
  • Preferably Six Sigma Yellow Belt and/or Green Belt trained/certified
  • Possesses strong organizational, interpersonal and time management skills
  • Familiarity with Operational Excellence, Continuous/Process Improvement, and Total Quality Management concepts
  • Has excellent & effective written and oral communication skills
  • Strong team player with a high level of professionalism and initiative
  • Willing and able to work on a shifting schedule and during holidays
  • Proficient in a Microsoft Office Environment, specifically Word, PowerPoint, Excel and Visio
  • Has experience in the administration and maintenance of Salesforce systems.
  • Experience with Apex and Visualforce development, design, configuration, testing and deployment of solutions
  • Salesforce Certification (ADM201 and/or ADM211) is a strong plus.
  • Must have Lightning experience.
  • Proficient in the full Salesforce offerings such as Sales Cloud and Marketing Cloud.

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