Ready to turn numbers into real wins? Join us as a Credit & Collection Analyst II and help keep accounts on track while growing your career. Apply now!
Job Summary
HMO on Day 1
Receive promising perks and rewards
Experience travel opportunities
Get recognized for what you do
Achieve work-life balance
Improve exponentially with enhanced learning
Responsibilities
Client Specific Tasks:
I. Collections
Conduct daily outreach to customers regarding past-due invoices and short payments via phone and email.
Monitor and manage a high-volume portfolio of accounts, prioritizing those with significant risk or recurring issues. Prepare and analyze A/R aging reports; recommend and execute collection strategies.
Collaborate with the Credit & Collections Manager on strategic resolution of long-standing or complex issues.
II. Deduction Management
Correctly identifies and classifies deductions after they have been remitted.
Review and validate customer resale certificates that are associated with deductions related to sales tax.
Work closely with internal departments (Sales, Operations, Customer Service) to validate and resolve customer discrepancies.
Reviews vendor agreements/contracts to assist with understanding and identifying allowances and agreed upon programs and use agreements/contracts to ensure proper credits/debits are issued.
Prepares clear and detailed written correspondence to customers regarding dispute resolution.
Assists with improving policies and procedures to maximize productivity and collections and minimize bad debt.
Provides bi-weekly reporting on accounts receivable, such as aging analysis, status of outstanding deductions, and bad debt analysis.
Interacts with customers daily regarding credit and debit memos.
Maintain accurate and thorough documentation of all customer interactions in ERP and collection systems.
Performs additional duties as assigned by Credit & Collections Manager or Sr. Accounting Operations Manager
Requirements
AA degree in Business, Accounting, or related field and/or 7+ years accounting experience with 5+ years dispute resolution experience preferred.
Proficient in Word and Excel, utilizing functions such as VLOOKUP and pivot tables to reconcile large amounts of data
Basic knowledge of accounting functions and procedures
Must have experience in resolving disputes and reconciling payments within a high-volume capacity and fast paced environment.
Must have experience with reconciling and resolving disputes with “Big Box Retailers”
Must have experience with portal navigation
Must have experience with processing credit memos and debit memos.
Must be proficient in SAP or other ERP systems.
Amenable to work on site in Ortigas Pasig and Araneta Cubao
