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Information Systems Administrator

30,000.00 - 35,000.00

Manage outside consultants to see projects through to completion. Comprehensive knowledge of the overall business and departmental functions.

Job Summary

Responsibilities

• CargoWise Support across all Departments and Modules.

• CargoWise Training and Remote Assistance: Assist staff internally with setup and configurations when assigned CargoWise related requests.

• Reporting: Assist staff with running, customizing, and scheduling reports.

• Data Import/Mapping: Assist staff with customer data, creating product codes, inventory i receipts/orders, mapping fields for importing various file types.

• FedEx/UPS: Help support courier software, account setups, generating labels, and reporting.

• Pierbridge: Setup and training of new CargoWise/Courier platform (Transtream) integration.

• EDI Support: Assist with internal customer (existing & onboarding) EDI project setups.

• EDI Support for True Commerce/SPS/DICentral web portals.

• Auto Rating: Assist with setting up auto rating on clients and support staff with rate updates.

• Registry: Assist with modifying and testing Registry settings.

• CargoWise Security: Help add/remove users, generate security groups, periodic auditing of staff and group security with departments.

• Remote Assistance and CargoWise support for our L.A. Distribution Team.

• RF Scanning: Assist with learning Warehouse RF Scanner app and supporting L.A. Team.

• Web tracker: Work with CSM for onboarding, adding client users, security access control.

• Workflow; Assist staff with Workflow – Milestones, implementation of templates & testing, tasks exception reports, dashboards, grids/color schemes, etc.

• CargoWise – Testing and follow-ups on internal implementation requests.

• Basic I.T. knowledge to assist with internal related requests when possible.

• LogMeIn Remote Support, Exchange / Intermedia, Vonage VoIP System, FedEx / UPS Software, Dropbox

• Help manage Internal I.T. Ticketing System

• CargoWise Training: Assist Department leaders with coordinating training via our CargoWise Consultants.

• Achieve or Maintain CargoWise Certifications – CCO, CCS, CCP

• Performs other related duties as required.

Requirements

• A minimum of 3-5 years’ experience using WiseTech’s CargoWise One Software

• CargoWise Certification Level of CSS/CCP

• Strong Technical Skills

• Strong Project Management Skills

• Experience in Microsoft Office Suite including Outlook, Word, and Excel

• Detail-oriented individual with savviness in working with people and skilled at being a promoter of company morale, values, and mission

• Bachelor degree preferred.

• Job-related coursework in CargoWise and Systems Administrations.