Process Excellence Officer

35,000.00 - 50,000.00

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A candidate must be able to assess all workflows for business processes efficiently. Join an impeccable professional at OBP. APPLY now!

Job Summary

  • HMO on Day 1
  • Receive promising perks and rewards
  • Experience travel opportunities
  • Get recognized for what you do
  • Achieve work-life balance
  • Improve exponentially with enhanced learning


  • Primary responsible in the formulation of operating guidelines and procedures on products and services, regulatory requirements and operational concerns
  • Documentation of the operating areas of the company. Constructs workflows for business process through flowcharts, procedure notes and associated quality documentation as required
  • Conduct audits as scheduled to ensure that all company policies and standard operating procedures are being complied by all departments
  • Formulation and implementation of approved action plans for issues & challenges
  • Implementation of approved deviations to plan and schedules, with necessary coordination with the units concerned
  • Identify, design, recommend and document the improvement of business processes of the company and the clients
  • Identify and document business requirements obtained during business process mapping
  • Contribute to the training program and implementation strategy
  • Conduct Business Case Analysis & Process Re-engineering for the company and the clients
  • Work collaboratively across all departments of the organization to help improve the management of a business process
  • Prepare Company Presentation for Client Visits and RFP purposes
  • Will work hand in hand with the Process and Implementation Team
  • Undertaking any other tasks or responsibilities at the behest of the Process Development Manager and Operations Manager


  • Proven ability to design business and operational processes which reduce waste and risk and improve quality
  • Must have the vision to focus on the entire process of the company from beginning to end
  • Proven ability to engage employees to inspire and empower them to provide input into process innovation.
  • Proven ability to encourage employees to embrace new process once it is implemented
  • Experience of working and engaging with stakeholders using a variety of techniques


  • Candidate must possess at least a Bachelor's/College Degree, Engineering (Others) or equivalent.
  • At least 2 year(s) of work experience as a Supervisor in Operations or Support Function
  • Preferably Six Sigma Yellow Belt and/or Green Belt trained/certified
  • Possesses strong organizational, interpersonal and time management skills
  • Familiarity with Operational Excellence, Continuous/Process Improvement, and Total Quality Management concepts
  • Extensive background and experience in Project Management
  • Has excellent & effective written and oral communication skills
  • Strong team player with a high level of professionalism and initiative
  • Willing and able to work on a shifting schedule and during holidays
  • Proficient in a Microsoft Office Environment specifically Word, PowerPoint, Excel & Vision
  • Must be willing to travel in Australia, US, and the UK
  • Applicants must be willing to work in Ortigas/Cubao office

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