Sales Support (Freight Forwarding/Logistics)
20,000.00 - 25,000.00
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Do you have at least one year experience in Customer Service or Sales Support in the Freight Forwarding, Logistics, or Shipping industry? APPLY now!
Get 15k Signing Bonus once HIRED!
Job Summary
- HMO on Day 1
- Receive promising perks and rewards
- Experience travel opportunities
- Get recognized for what you do
- Achieve work-life balance
- Improve exponentially with enhanced learning
Responsibilities
- Answer phone calls and respond to emails from clients
- Create potential clients in Client Intelligence and build database based on information provided
- Draft quotes; follow-up feedback on proposals generated
- Confirming bookings via email
- Review and check all order requests before processing (Order Management)
- Services existing and new customers for their sent order/s or concerns
- Ensures all order requests are processed accurately
- Establish, develop, and maintain positive business and customer relationships
- Following-up on required documents with the clients
- Coordinate sales effort with team members and other departments
- Any other tasks that may be assigned by the client/Team Leader
Requirements
- At least 1-year of experience in Customer Service or Sales Support in Freight Forwarding, Logistics, or Shipping industry is a requirement
- Must have high level of attention to detail and accuracy
- Excellent English skills in both written and oral
- Ability to cope with repetitive or continuous support queries
- Solid computer skills with the ability to learn new systems quickly
- With positive attitude towards difficult situation
- Willing to work in Ortigas or Cubao
- Can start ASAP and amenable to morning and weekend schedules
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