Do you have at least two years of experience in Customer Service or Sales Support in the Freight Forwarding, Logistics, or Shipping industry? APPLY now!
Job Summary
HMO on Day 1
Receive promising perks and rewards
Experience travel opportunities
Get recognized for what you do
Achieve work-life balance
Improve exponentially with enhanced learning
Responsibilities
Answer phone calls and respond to emails from clients
Create potential clients in Client Intelligence and build database based on information provided
Draft quotes; follow-up feedback on proposals generated
Confirming bookings via email
Review and check all order requests before processing (Order Management)
Services existing and new customers for their sent order/s or concerns
Ensures all order requests are processed accurately
Establish, develop, and maintain positive business and customer relationships
Following-up on required documents with the clients
Coordinate sales effort with team members and other departments
Any other tasks that may be assigned by the client/Team Leader
Requirements
At least 1-year of experience in Customer Service or Sales Support in Freight Forwarding, Logistics, or
Shipping industry is a requirement
Must have high level of attention to detail and accuracy
Excellent English skills in both written and oral
Ability to cope with repetitive or continuous support queries
Solid computer skills with the ability to learn new systems quickly
With positive attitude towards difficult situation
