Enter data from source documents into prescribed computer database, files and forms
Check completed work for accuracy and correct data when necessary
Comply with data integrity and security policies
Provide customers with product and service information with highest quality standard
Research required information using available resources
Operations
Creating and managing orders for new shipments
Creating import and export FCL, LCL, and Air forwarding jobs
Sending pre-alerts, manifest, arrival notice, forwarding instructions and other documents
Lodging Sea Cargo, Export Customs Manifest, PRA
Sending documents to brokers for Import Clearance, EDN request for Export Clearance
Sending cartage advise, EDO, and other necessary documents to transport
Coordinate cartage with transport and client
Monitor customs clearance, follow up on missing documents and requirements to complete clearance
Send invoices to the clients once costing is approved and follow-up payment
Send payment request for COD payments such as: disbursements to broker, port charges to shipping line
All email correspondence
Requirements
🧠 What You Bring to the Team
We’re looking for someone who’s ready to hit the ground running, with:
✔️ 3–4 years of experience in freight forwarding or logistics (required)
📜 Preferably a Licensed Customs Broker
📦 Hands-on experience with import/export data entry
🎓 Graduate of BS Customs Administration or related program
💻 Familiarity with CargoWise (a big advantage!)
⌨️ Typing speed of 45 WPM or more, with a strong focus on accuracy
🧩 Detail-oriented, organized, and able to multitask
🧠 High computer literacy and MS Office proficiency
🗣️ Strong English communication skills—both written and verbal
💪 A proactive mindset and ability to stay calm under pressure
🤝 A true team player who thrives in a fast-paced environment
🌍 Why You’ll Love Being Here
We believe logistics isn’t just about moving goods — it’s about moving people forward. Here, you’ll grow with the company, expand your skill set, and work in a place where your role directly impacts success.
If you want to work somewhere you can contribute, grow, and succeed—you’ve found it.