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Telemarketer
25,000.00 - 30,000.00
Our Telemarketing Team is growing! Click apply to view the job details!
Responsibilities
Contact businesses by telephone to set an appointment with the key person of the company
Data mining
Explain the product or service to potential customers
Adjust scripted sales pitch to meet the needs of specific individuals
Obtain and record customer information including names and addresses as well as reaction to the product or service offered
Email and call customers to find out operation system they are using
Secure contact details of potential customers from sources including telephone directories and purchased lists
Respond proactively to customers in order to respond to questions and clarifications
Coordinate and schedule meetings with potential and existing customers as necessary
Comply with achieving the set KPIs that is relevant to the role
Update Salesforce CRM with information
Handle customer objections by means of proper rebuttals
Conduct follow up calls / meetings until closure of transaction
Conduct customer and marketing surveys
Research any required information using available resources
Any other related tasks that may be assigned by the client or Team Leader
Requirements
Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree, Advertising/Media, Mass Communications, Marketing or equivalent
Above average English communication skills
At least 1 year of working experience in the related field / in the Freight Forwarding industry is required for this position
At least with 1 year of experience specializing in Customer Service, Telesales/Telemarketing or equivalent
Knowledge of sales and marketing principles and strategies
Good ability to maintain professionalism with customers who do not respond positively to their calls
Ability to multi-task and complete each task accordingly
Must be a team player
With positive attitude towards difficult situation
